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Customer Support

Phone Support or Live Chat? Which is Best for Your Business in the 21st Century?

If yours is a customer/client facing business then you are more than aware of the fact that you need to provide great customer service in order to satisfy customers, build customer loyalty and outshine your competition. But there are so many ways to do that now. In a perfect world, every business would strive to offer support from every single channel: but in reality, that’s just not possible.

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Biometrix

Why Are Businesses Turning to Biometric Fingerprinting?

Biometric fingerprinting – as ‘high-tech’ as it might sound – is actually nothing new. As a usable technology, it has been around since the mid – Seventies – that’s around 50 years – but it is only now that more and more corporations and businesses are beginning to implement its use in the workplace. But the question that many who do not have is why should they consider it? What benefits might biometric fingerprinting offer to them? That’s the ‘big question’ we are going to begin answering here.

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Access Control System

Simple Signs You Need to Update Your Company’s Access Control System

Is your company growing? We certainly hope so! But when a company is growing its’ operational needs quickly become more complex. Not just your hardware and software needs, but the sometimes-overlooked day to day functions as well.

For example, just how do people get in and out of your building? You need an access control system that can keep up with the new employees and perhaps an increase in visits from clients, customers and the general public as well.

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