If yours is a customer/client facing business then you are more than aware of the fact that you need to provide great customer service in order to satisfy customers, build customer loyalty and outshine your competition. But there are so many ways to do that now. In a perfect world, every business would strive to offer support from every single channel: but in reality, that’s just not possible. Read more

Any landlord knows that as a property owner a great deal of the responsibility for security falls on them. And while commercial landlords have made great strides in this area, thanks to advanced access system technology residential landlords have been a little slower to catch up. Read more